All you need to conduct a self-guided workshop to improve customer-facing personnel’s questioning skills for less than $50/participant!

Each Curriculum Workshops kit contains:

• One (1) Facilitator Guide

• Five (5) Packet A

• Five (5) Packet B

• If your workshop will have more than 10-participants, consider purchasing additional kits or individual licenses on Amazon Kindle.

Included free-of-charge with each workshop are our step-by-step video guide introducing and timing each interactive exercise and a unique slide deck for each exercise to aid in team debriefings and lessons-learned. These resources ensure a seamless facilitation process and maximize the learning experience.

You can preview these facilitation materials and try a demo before purchasing by clicking each hyperlink or navigating to the Self-Guided Workshops tab.